FAQ’s

Frequently Asked Questions

Loan Application

What is Cashmesra?

CashMesra is an e-money lending service registered under the Ministry of Housing and Local Government (KPKT). Designed to support the community, it provides Malaysians with safe, flexible, and convenient digital access to financial assistance—without the need to visit a physical outlet.

Loan Offer Acceptance

What is next after my loan application gets approved?

You will receive the Electronic Moneylending Agreement (“eMLA”) via email. Once duly signed by all required parties, funds will be transferred to your registered bank account and the signed eMLA will be submitted for stamping. Finalised copy will be provided for your records.

Repayments of Loan

What is the process for repaying my loan to CashMesra?

There are two (2) payment channels available:

  • Online banking.
  • Financial Process Exchange (FPX) payment.